Director of Research and Learning Indiana University South Bend
ChatGPT is an AI technology that utilizes natural language processing to create human-like conversations with a chatbot. In addition to answering basic factual questions, ChatGPT can teach classes, design an effective marketing campaign, and forecast a better investment mix. Since November 2022, ChatGPT has been a hot topic in the library field, information sciences, education, finance, health care, publishing, and more.
This poster will provide an overview of ChatGPT and how different industries use it. It then explores how the other uses of ChatGPT can be applied to different types of libraries and library functions. For example, how ChatGPT can be used for library instruction, marketing, customer services etc. In addition, the poster will also discuss limitations and concerns regarding the use of ChatGPT. Furthermore, as technology changes constantly, an update for the latest trends will be provided. Lastly, this poster will provide AI alternatives to ChatGPT for attendees to consider and explore.
The presenter hopes this poster will provide new ideas for librarians to consider and/or to incorporate ChatGPT for the services or initiatives at their libraries. Other than the poster, the presenter will interact with attendees through a poll regarding the use or potential use of ChatGPT at their libraries.