This poster will highlight how OhioNet reframed a traditional “needs assessment” to an “opportunity exploration” to explore how library support organizations can BEST support libraries operating in a world changed by the pandemic. OhioNet created a model, called EXPLORE, that utilizes the methods of Appreciative Inquiry and Human Centered Design to flip the traditional “needs assessment” which looks for the “deficit gaps” to an “opportunity exploration” which builds on the “abundance gap.” Using this model, OhioNet engaged librarians from multi-types of libraries in a full day Exploration Summit to discover “What are libraries calling for Library support organizations to be?” Libraries from different types, sizes, and geographic regions were connected through paired interviews, small group discussions, and co-created solutions. Libraries were then inspired to explore opportunities in their own communities and ask, “What are communities calling for libraries to be?” This poster will graphically present the difference between a traditional needs assessment and an opportunity exploration and will graphically layout each step in the EXPLORE model and how it can be used by libraries and library support organizations to explore the new opportunities that are present in the pandemic-altered world. Additionally, the poster will include a QR code to access the final report and findings of OhioNet’s own exploration.